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Exchange and refund policy

Return and exchange policy


Replacement

The Capital Store accepts the exchange for products purchased within 11 days of the date of purchase, provided that they are:

- Products are 199% intact and in the same new condition at the time of purchase.

- Bring or sending the original invoice document, whether it is a paper or electronic document, provided that all its details are correct.

- The replacement shall be at the same price as the invoice purchase, even if the product price has changed at the time of replacement.

Retrieval

The Capital Store accepts returns for purchased products within 7 days from the date of purchase, provided that they are:

- Products are 199% intact and in the same new condition at the time of purchase.

- Bring or sending the original invoice document, whether it is a paper or electronic document, provided that all its details are correct.

The refund shall be at the same price as the purchase price on the invoice, even if the product price has changed at the time of the refund.

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